FAQ

Frequently Asked Questions

How long does shipping take?

We offer free shipping on all orders. Standard delivery takes 3 –5  business days. All orders include tracking.

What is your return policy?

We offer a 30-day return window on all purchases. Items must be returned in original condition with tags attached. Contact info@zimbla.com to start a return.

Can I exchange my item?

Yes! We offer exchanges. Contact us, and we'll arrange an exchange for a different size at no extra cost.

How do I find my size?

Our clothing generally fits true to size. If you're between sizes, we recommend sizing up for a relaxed fit. Contact us for sizing advice.

Is my payment secure?

All transactions are processed through secure, encrypted payment gateways.

How can I contact you?

Email us at info@zimbla.com. We respond within 24 hours.